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In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to advertise uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work social media sites including Facebook and LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
We use multiple tracking cookies to improve the experience of the site, these include HotJar and MixPanel. We’re proud to offer a fast and easy solution for booking student accommodation and these services allow us to make sure the website works best for you.
We use services such as Trengo and Sendinblue to offer personalised service when you use our website. This allows us to use information, such as which property you are looking at, to respond or proactively inform you about products, services and offers which may be of interest to you.
Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
For more general information on cookies, please read "What Are Cookies".
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
The Mates Group trading as Housemates. Registered in England and Wales as The Mates Group Limited (No.10130403). 17 St Ann's Square, Manchester, England M2 7PW
🇬🇧 UK: Centurion House, 129 Deansgate, Manchester, England, M3 3WR
🇮🇳 India: 43, Residency Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025, India
🇬🇧 UK: +447723398742
All Rights Reserved, The Mates Group Ltd 2022