COOKIE POLICY

WHAT ARE COOKIES

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser’s support page for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

THE COOKIES WE SET

Forms related data

When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences data

In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

THIRD-PARTY COOKIES

We use various third-party tools and services that may set cookies on your device when you visit our website. These cookies are used to enhance your browsing experience, analyze website traffic, and provide relevant advertisements. The following are the third-party tools we use and their respective purposes:

  • Google Analytics: We utilize Google Analytics, a web analytics service provided by Google, Inc. It helps us understand how users interact with our website, track website performance, and generate statistical data. Google Analytics may set cookies to collect information such as your IP address, browser type, device information, and website usage patterns. For more information about Google Analytics use of cookies and how your data is processed, please refer to Google's Privacy Policy.
  • HubSpot: We use HubSpot's marketing automation and customer relationship management (CRM) platform to manage our marketing activities and engage with our visitors. HubSpot cookies may be set to track visitor interactions, provide personalized content, and measure the effectiveness of our marketing campaigns. To learn more about HubSpot's use of cookies and how they handle your data, please refer to HubSpot's Privacy Policy.
  • HotJar: HotJar provides us with tools to analyze and understand user behaviour on our website. HotJar cookies help us track mouse movements, clicks, and scrolling activities to optimize the user experience and improve our website's performance. For more information about HotJar's use of cookies and their privacy practices, please refer to HotJar's Privacy Policy.
  • Adsense: We partner with Google Adsense to display advertisements on our website. Adsense cookies may be set to deliver targeted ads based on your browsing history and interests. These cookies help us personalize the advertising content we see and measure the effectiveness of our ad campaigns. To learn more about Adsense's use of cookies and how Google handles your data, please refer to Google's Privacy Policy.
  • Mixpanel: We utilise Mixpanel's analytics platform to gain insights into user behaviour and track events on our website. Mixpanel cookies may be set to collect information such as user interactions, conversions, and user demographics. This helps us analyze user engagement and improve our website's functionality. For more information about Mixpanel's use of cookies and data practices, please refer to Mixpanel's Privacy Policy.
  • Facebook: We may integrate Facebook features and advertising tools on our website. Facebook cookies may be set to enable social media sharing functionalities, deliver targeted advertisements, and measure the effectiveness of our Facebook campaigns. To learn more about Facebook's use of cookies and how they handle your data, please refer to Facebook's Data Policy.
  • Tapfilliate: We work with Tapfilliate, an affiliate marketing platform, to track and manage affiliate links and marketing campaigns. Tapfilliate cookies may be set to monitor clicks, conversions, and other relevant metrics associated with affiliate marketing activities. These cookies help us track the effectiveness of our affiliate marketing efforts and compensate our affiliates accordingly. To learn more about Tapfilliate's use of cookies and their data practices, please refer to Tapfilliate's Privacy Policy.
  • Sentry: We work with Sentry to log and monitor errors on our platform. To learn more about Sentry’s use of cookies and their data practices, please refer to Sentry’s Privacy Policy.
  • Stripe: We use Stripe, a third-party payment processing platform, to securely process payments on our website. Stripe may set cookies on your device to facilitate the payment process and help prevent fraudulent activities. These cookies are essential for the proper functioning of our payment system and are necessary to complete your transactions. For more information about Stripe's use of cookies and how they handle your data, please refer to Stripe's Privacy Policy.
  • Vercel: We leverage Vercel, a third-party hosting platform, to deploy and serve our website. Vercel may set cookies on your device to ensure the optimal performance and availability of our website. These cookies help Vercel monitor and analyze website traffic, manage server load, and improve overall performance. They may collect anonymous usage data and technical information about your device and browser. For more information about Vercel's use of cookies and their privacy practices, please refer to Vercel's Privacy Policy.

Please note that the use of cookies by these third-party tools is subject to their respective privacy policies and may involve the collection and processing of personal data. We do not have direct control over the information collected by these cookies. We recommend reviewing the privacy policies of these third-party providers for more information about their data practices.

ESSENTIAL COOKIES

Our essential cookies include the following:

  • HubSpot necessary cookies
  • Housemates preference cookies
  • Sentry error reporting
  • Stripe
  • Mixpanel (anonymized)
  • Vercel
  • Tapffiliate

ANALYTICS & MARKETING COOKIES

Cookies include the following:

  • Housemates analytics cookies
  • Google Analytics
  • HubSpot analytics and marketing
  • HotJar
  • Mixpanel
  • Facebook

MORE INFORMATION

Contact us at support@housemates.io if you have any questions or concerns.